Booking made personal

Having stayed in all of them ourselves, we know each property personally and we enjoy telling people all about them.

To book your escape or simply ask a question, just get in touch whichever way you prefer…

+44 (0) 1865 764 087

Please read our user friendly terms and conditions. We need you to agree to them before we can confirm your booking.

Book a cottage

Fill out the form below telling us when and where you would like to stay and we’ll be in touch to sort out the finer details. If you want to see availability for all of our cottages, please go to our availability page.

Sheepskin terms and conditions

Download our terms & conditions

Prices

Our pricing structure is designed to be as easy as possible for all, unless we have a special offer, our prices are the same irrespective of the season.

Errors do occur though so we reserve the right to correct any error in advertised and/or confirmed prices.
The prices stated in any of our literature are cash prices in pounds sterling. We would request that all payments are made in pounds sterling.

Booking, Confirmation and Payment

We have tried to make reserving a Sheepskin cottage as positive and hassle free an experience as possible for all, but particularly for the guest so;

you can book as far in advance or as close to the date as you like, but of course the longer you leave it the less likely the cottage you want will be available,
if you book more than 8 weeks in advance we ask for 50% of the cost of the stay as a non-refundable deposit, the remainder is due 8 weeks prior to the stay which is also then non-refundable. We will remind you but if we do not receive the balance we will assume you no longer want the cottage and we will cancel your reservation.
if you are booking within 8 weeks of your stay we ask for 100% of the cost of the stay as a non-refundable payment.
you can pay by bank transfer or cheque; we choose not to take credit cards so nobody has to pay bank fees;
we do not charge any administration or booking fees,
once we have received your payment in cleared funds, we will then send to you full details of your reservation that we ask you to check through and let us know (within 7 days) if anything needs correcting,
if you want to add something later just get in touch.

If for some reason you need to cancel your reservation we’ve tried to make that easy too;

let us know as soon as possible so that we can make every effort to contact others that may want to stay in the cottage at that time,
you can let us know you need to cancel either by phone, email or post. If you use email or post please get in touch again if you haven’t heard from us within 3 days in case of technical difficulties,
if we do re-book the cottage we will refund you the payment you made for the accommodation,
if you have booked other services, such as our pantry service then we will refund this too as long as it is cancelled more than 2 weeks before the stay.

You are strongly recommended to take out holiday insurance, personal liability, personal accident and medical expense insurance to cover any such eventualities.

Once your reservation is confirmed we will make every effort to provide you with the cottage experience that you have booked. However in extreme circumstances outside of our control (known as Force Majeure and which includes type of events for example such as; adverse local weather conditions, natural disasters, civil strikes) we may be forced to offer you an alternative property or even cancel completely. If the alternative we offer is not acceptable you can ask us to cancel your reservation. If a reservation needs to be cancelled for these reasons then we will make a full refund to you.

Once you arrive

Each cottage is arranged for a particular number of people to enjoy the experience, please do not exceed this as it deters from the Sheepskin experience for all,
If you do want additional numbers to join you during the day then please let us know so that we can be sure that the particular cottage offers sufficient facility (parking for example) and the Owner can be aware of expected people at the property.
To allow us to fully prepare the cottage you should arrive after 4pm and vacate by 11am on the day of departure unless otherwise agreed with us and/or stated on your reservation confirmation.
Sheepskin cottages have been chosen so that whatever the weather you should have an enjoyable and memorable experience but please note that if you are subject to inconvenience due to weather conditions, it is with regret that the weather is one of those finishing touches for which we cannot accept any responsibility.

Each of our cottages and their location are very precious to us and their owners; once you visit you will understand why. Some of the properties are the holiday homes of our owners that they want others to enjoy when they cannot. So:

During your stay please consider others; neighbours (if there are any), the owners and the next guest.
Pets are allowed at some of our Properties, but if you bring your pets they must not be left alone in the Property, it’s not fair on your pet or our cottages.
Please don’t take pets to those properties where we have stated that pets are not permitted. We will not be able to let you and your pet stay since it is normally for a good reason.
Accidents do happen but please take reasonable care of the Property and its contents; basically leave it as you found it. If you do break or damage anything please let us know as soon as possible so that we can remedy it for you or at least for the next guest.
Whilst we do not take a formal security deposit we do reserve the right to charge you for additional costs incurred due to repair, replacement or loss as a result of damage caused during your stay. These charges can include but are not limited to; costs for excessive cleaning required if the property is not left as you found it, costs for repair or replacement due to damage caused, costs for what is considered by the owners as unreasonable use of utilities such as electricity based on their experience of previous seasons.
By making a full or deposit payment you are accepting these terms and conditions and therefore you are agreeing to pay for such repair, replacement or loss as a result of damage caused by you or member of your party, that will be billed to you by Sheepskin after your stay, and will need to be paid within seven days of receipt.
To allow us to provide a great cottage experience the Property Owner or his representative will need access to the Property during the period of your stay.
If the worst happens and we have to ask you to leave because of your behaviour or, even worse, you decide to you do not want to stay for the duration of your reservation this will be treated as you cancelling your reservation and we therefore we will not be able to refund or compensate you in any way.
As well as the Cottage property please take care of your own items during your stay; Guests’ personal belongings and vehicles (together with their contents) are left at the Property entirely at your own risk.

Sheepskin and Owners’ Responsibilities

The written confirmation from Sheepskin establishes a binding contract between you and the Property Owner. This means that we, Sheepskin, are not part of this contract and are not liable but, to make everything easier for all, we will do our best, on behalf of the Property Owner, to give you, our guests, prompt assistance in the unlikely event of any complaints or claims.

In what we would very much hope is the unlikely event that you are unhappy with any aspect of your stay, you should contact us as soon as possible (and in any event with 28 days of the end of the stay) with full details of the problem.

Before you go to the trouble of making a complaint please bear in mind that the Property Owner is not responsible for any aspect of your holiday other than the accommodation and not for any other aspect of your holiday booked through third parties.

Disabled access

Many of our properties are in remote, rural locations and some have strict preservation orders preventing modernisation of the original architectural features. For these reasons, access for disabled guests may be more difficult than other holiday properties.

Please inform us, prior to booking, if you or any of your party has a disability that in any way may mean features like steps, narrow doorways and smaller bathrooms might cause access or mobility issues or simply reduce the enjoyment of their holiday. We can then advise you on the suitability of the property for your party and so prevent any disappointment on arrival.

Communication and Information

For the purpose of the Data Protection Act 1998, all personal and other information and details collected by us in the course of our business, belong to us and will not be disclosed to any third party except to the Property Owner (and/or his representatives) in connection with a reservation.
Provided you have not indicated otherwise, we may use your personal information for marketing our services in the future. We will in any event never transfer your details to any other third party.
If you ever tire of Sheepskin and wish to be removed from our marketing lists at any time in the future, then please contact us.

This contract will be governed by English Law and subject to the exclusive jurisdiction of the English courts.

Sheepskin Ltd address for all communications and registered Office; 41 Old High St, Headington, Oxfordshire OX3 9HP

Sheepskin Ltd is a company registered in England & Wales, company number 6919988.

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